Frequently Asked Questions

How does my order come delivered?
All orders come flat packed in a box with easy to understand assembly instructions.

If you’d like a pre-build assembly service, please contact us and we can get that sorted for you.

How do I pay for my order/what payment methods do you accept?
You can make an easy and simple online payment on our website. 

We accept all major debit and credit cards including: Visa, Mastercard, and American Express.
 visa mastercard amex

Where do we deliver to?
We deliver to UK mainland only (England, Scotland and Wales), please enquire for Ireland and rest of the world.

contact@officemind.co.uk

How long will my order take to deliver?
Standard delivery is 3-5 working days with no cost.

We also provide next day delivery at an additional cost. Please order before 6pm for next day delivery option.

We process and deliver the orders only on weekdays. This means that if you make an order past 6pm of Friday, we will not process the order until Monday and delivery on Tuesday.

What happens if there is something wrong with my order/I don't like what I've received?
Please contact us either via WhatsApp, email contact@officemind.co.uk or messenger on Facebook @officeminduk with the following information:

  • Original Purchase Order
  • Photo of fault (if any)
  • A brief description of the issue

You must notify us 3 days within receiving your delivery to be eligible for a return. 

How much does shipping cost?
We provide 3-5 day FREE shipping for all products. 

For next day delivery, please find details below: 

Please be aware that if you have (for example) two executive office chairs in your basket, you will be charged £4.98 x 2 for delivery.

What are the benefits of signing up for a newsletter with OfficeMind?
By signing up to our newsletter you’ll be receiving:

  • FREE next day delivery for your first purchase (contact us for your discount code)
  • Exclusive discounts and sales only available to our subscribers
  • Advice and tips on maintaining a healthy lifestyle and wellbeing. Includes: tips on preventing back pain, stretches in the office/at home, nutritional advice and many more! 
  •  First look on new products arriving 

Want to know what else? Sign up to our newsletter now to find out! 

How can I contact OfficeMind?
You can contact us by sending us on email via our website or by getting in touch with us via our socials @officeminduk on Facebook or Instagram.
Operating outside of the UK mainland? Please get in touch here.
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